Refund Policy
We want you to feel confident when shopping with us. If you are not satisfied with your purchase, please review our refund and return policy below.
Return Period
We accept eligible return requests within 30 days after the order has been delivered.
To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging when possible.
Non-Returnable Items
Some items may not be eligible for return, including:
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Used or damaged items caused by customer handling
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unused and in original condition
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Items without original packaging or accessories
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Personalized or customized products
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Clearance or final sale items
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Gift cards
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Items returned after the return period
If you are unsure whether your item is eligible for return, please contact us before sending it back.
How to Request a Return
To start a return, please contact us at:
Please include:
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Your order number
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The email address used at checkout
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A brief reason for the return
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Photos of the item, if it is damaged or defective
Once your return request is reviewed, we will provide instructions on how to send the item back if it is eligible.
Please do not send any item back without contacting us first.
Return Shipping
Customers may be responsible for return shipping costs unless the item is defective, damaged, or incorrect due to our error.
Original shipping fees are non-refundable unless otherwise required by law or the return is caused by our mistake.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.
Please include your order number and clear photos of the issue so we can review it and offer a solution. Depending on the situation, we may offer a replacement, refund, or other appropriate resolution.
Refund Process
After we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be processed to your original payment method. Please note that it may take several business days for the refund to appear, depending on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund yet, please first check your bank account or payment provider. Processing times may vary.
If you still have not received your refund after a reasonable period, please contact us at:
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. If the order has not yet been processed or shipped, we will do our best to cancel it.
Once an order has been shipped, it may no longer be possible to cancel. In that case, you may need to request a return after receiving the item.
Contact Us
If you have any questions about returns or refunds, please contact us at: