Shipping Policy
Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders placed on our website.
Order Processing Time
After your order is placed, we need time to verify, process, and prepare it for shipment.
Orders are usually processed within 1–4 business days. Processing times may be longer during weekends, holidays, sales periods, or high-order-volume periods.
Please note that business days do not include weekends or public holidays.
Shipping Time
Estimated delivery times may vary depending on your location, shipping carrier, and other factors outside our control.
Typical delivery time is approximately 7–20 business days after the order has been shipped.
In some cases, delivery may take longer due to customs processing, weather conditions, carrier delays, incorrect shipping information, or other unexpected situations.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
Please allow 24–72 hours for tracking information to update after the shipping label is created.
If your tracking information does not update immediately, it does not always mean the package is not moving. Tracking updates may be delayed by the shipping carrier.
Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
If the order has already been processed or shipped, we may not be able to change the address.
Shipping Fees
Shipping fees, if applicable, will be shown at checkout before you complete your order.
From time to time, we may offer free shipping promotions. These promotions may be subject to specific conditions or minimum order amounts.
Customs, Duties, and Taxes
Depending on your country or region, your order may be subject to customs duties, import taxes, or other fees charged by local authorities.
These charges are the responsibility of the customer unless otherwise stated. We are not responsible for delays caused by customs processing.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery time, please first check the tracking information and contact the shipping carrier if needed.
If you still need help, please contact us at:
Please include your order number and tracking number so we can help check the status of your shipment.
Damaged Packages
If your item arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged item and packaging. We will review the issue and help provide an appropriate solution.
Contact Us
If you have any questions about shipping or delivery, please contact us at: